Intent intelligence for every inbound call decision.
FilterCalls API helps teams move beyond binary spam lookup. Each request returns intent class, risk-trust scoring, nuisance severity, explainable signals, and recommended action so systems and humans can decide consistently.
Why FilterCalls API
Intent-aware model: classify probable motive, not just "spam vs safe".
Hybrid intelligence: external metadata + internal scoring engine.
Explainable outputs: weighted signals and readable reasoning.
Designed for system automation and human decision support.
Developer request and response example
Request
POST /api/analyze
Content-Type: application/json
{
"number": "+14155550142",
"country": "US"
}Response
{
"input_number": "+14155550142",
"formatted_number": "+1 (415) 555-0142",
"country": "United States",
"region": "California",
"carrier": "Twilio Voice",
"line_type": "voip",
"is_valid": true,
"risk_score": 81,
"trust_score": 29,
"nuisance_level": "critical",
"probable_intent": "Spam / Robocall",
"confidence": 89,
"recommended_action": "Silence",
"signals": [
{
"id": "commercial_routing_likelihood",
"impact": "negative",
"weight": 15,
"detail": "Routing indicators align with scaled outbound behavior."
},
{
"id": "regional_context",
"impact": "positive",
"weight": 11,
"detail": "Provider metadata includes regional assignment (California)."
}
],
"explanation": "This number exhibits patterns consistent with commercial routing and anomaly signals...",
"last_checked_at": "2026-04-18T08:02:33.329Z"
}How teams integrate
1. Ingest call event
Forward number and optional country code from dialer, CRM, or telephony edge.
2. Score + classify intent
FilterCalls returns hybrid metadata + intent intelligence in one response payload.
3. Automate or assist
Use recommended actions to drive routing, escalation, suppression, or analyst review.
Customer support teams
Route likely service calls to priority queues while limiting nuisance traffic and repeat distractions.
Fraud prevention workflows
Escalate high-risk intent patterns for verification before agents disclose sensitive account details.
CRM enrichment and lead qualification
Attach trust, intent, and nuisance context to records so sales and success teams work with better contact intelligence.
Call routing and contact center operations
Use recommended actions and confidence to automate silence/voicemail/caution flows with policy consistency.
Dialer and telecom integrations
Embed pre-call intelligence into dialers, softphones, and SIP-based systems before human pickup.
Workflow orchestration
Trigger downstream workflows in fraud, support, analytics, or QA systems based on intent outcomes.
Response field reference
input_number
Original input submitted to the API. Useful for event tracing and audit context.
formatted_number
Normalized output format for display and downstream systems.
country
Country inference from numbering intelligence and provider metadata.
region
Regional location when metadata is available from provider sources.
carrier
Detected carrier/operator label used for trust context and operations.
line_type
mobile / landline / voip / unknown classification.
is_valid
Provider-backed validity indicator when available.
risk_score
0-100 risk estimate indicating harmful or nuisance likelihood.
trust_score
0-100 trust estimate indicating legitimacy confidence.
nuisance_level
Operational nuisance tier: low, medium, high, critical.
probable_intent
Most likely call-intent class (scam, spam, outreach, support, etc).
confidence
Model confidence score for this specific inference.
recommended_action
Action-ready output: block, silence, voicemail, caution, or answer.
signals
Explainable signal objects with impact, weight, and detail for transparency.
explanation
Human-readable reasoning summary for operators and analysts.
last_checked_at
Timestamp of latest analysis execution.
API access plans
Starter
$79/mo
25,000 requests / month
Email support within 2 business days
Ideal for: Internal tools, pilots, smaller ops teams
Request API accessGrowth
$349/mo
250,000 requests / month
Priority support and solution guidance
Ideal for: Support operations, CRM enrichment, mid-market teams
Talk to salesBusiness
$1,250/mo
1.5M requests / month
Slack channel + faster SLA-backed support
Ideal for: Contact centers, fraud teams, multi-product platforms
Talk to salesEnterprise
Custom
High-scale + burst workloads
Dedicated engineering + architecture review
Ideal for: Telecom, platform APIs, regulated environments
Join enterprise waitlistReady to operationalize call intent intelligence?
Bring FilterCalls into your support, fraud, CRM, or routing stack with a simple API integration.